Thad McIlroy is an electronic publishing analyst and consultant, author of more than two hundred articles and several books on the subject. For three years he has been named one of Canada's fifty most influential people in graphic communications. He lives in Toronto and at thefutureofpublishing.com
As I sat outside on my terrace on the third floor at about 8:00 p.m., I heard a truck coming along the street. It stopped, engine running, and next I heard shouting: “Arturo.” Pause. “Arturo!” I looked down and saw the familiar brown uniform of the ups man, who was holding a parcel. Silence, then a few minutes later he climbed back into the truck, drove along the sidewalk across from my building and stopped (the street is too narrow for the truck, and parking is only allowed on the left side). The driver called out, “Hector Fernandez.”
